The six rules
1EVTrader never buys a car itself
We take no vehicles into ownership, not on consignment, and not through a related entity. We are not a trader and will not become one. The dealer keeps ownership of the car and of the stock risk — and therefore also the margin.
2Our fee does not depend on which car the customer chooses
We receive the same amount regardless of brand, model, price, fuel type, purchase form or dealer. No percentage of the transaction, no scale by vehicle value, no bonus per brand, no paid placement in advice results.
A brand or dealer cannot buy a better position in our advice. For any amount.
3The dealer receives all customer data we hold on their lead
Full hand-over: contact details, the original search question, vehicles viewed within their stock, the advice trail, and the reason the customer did or did not convert. Unfiltered, not delayed, not rationed as an upsell product.
We never resell one dealer's lead to another dealer — not as a lead, and not as an aggregated product from which the individual lead can be traced.
4Deviating from the dealer happens visibly or not at all
my.evtrader may advise a customer on an alternative that differs from their original choice. Under three conditions:
- The alternative is first sought within the stock of the dealer who generated the lead.
- If advice goes outside that stock, it is immediately and fully visible in the original dealer's dashboard, including the reasoning.
- The dealer is given the opportunity to offer a suitable alternative themselves before the customer is helped elsewhere.
Visible deviation is defensible. Invisible deviation is re-brokering, and we do not do that.
5We also advise against buying
If the sensible outcome is that the customer keeps their current car, or waits, or should not go electric, we say so. Even when it earns us nothing.
6Where two routes fit, we show both — with what we earn on each
A customer can acquire a car through us in two ways: from a connected dealer, or by us sourcing it from auction on their behalf. Both are legitimate and suit different buyers — one wants certainty and a point of contact, the other the sharpest price and has patience. What we earn on those two routes is not equal. Therefore:
- Where both routes fit, we show both.
- Each route states what we earn on it.
- The order and emphasis of the advice never depend on our own proceeds.
Rule 2 caps our fee per car; rule 6 does the same per route. Without this rule the second route would be a hole in this charter — we could steer towards whatever pays us most without breaching a single other rule.